Terms & Conditions

Al Rahi Meats Supply Factory LLC maintains the https://alcheftohome.com/ Website ("Site").

• United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
• ‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’
• We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE
• Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website
• Cardholder must retain a copy of transaction records and Merchant policies and rules
• User is responsible for maintaining the confidentiality of his account

 

CANCELLATION POLICY

Customer can cancel their order within 3 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 7 days for the refund transfer to be completed.

 

REFUND POLICY

Refunds will be done only through the Original Mode of Payment

 

RETURN AND REFUND POLICY

We accept returns within 6 hours of receipt, only if the products are damaged or wrong product. Please notify us and return the box in its original packaging. If all these conditions are met, our delivery person will come to your place to collect the damage product and refund will be initiated.

 

DELIVERY/SHIPPING POLICY 

We deliver our Products currently to Sharjah, Dubai & Ajman. Our Delivery Person will be delivering our product. We deliver our product within one day to Ajman, Sharjah & Dubai.